The Importance Of Properly Processing An Insurance Claim
Processing a life insurance claim properly is very important as it can determine the amount of time that it takes for the life insurance company to give you the funds. It can be hard to secure the funds for a proper funeral and burial without the money. If you understand how to properly process a life insurance claim then you will be able to receive the funds in a timely manner. You may also be able to work with the life insurance company to get more of the money that you need up front.
Someone should contact the life insurance company as soon as they’ve found out that the person has passed away. While they may be grieving it’s important to get the process started so that the funds aren’t delayed and the funeral can be paid for. It’s often best to contact an agent within 24 hours after the person has passed away. If you are unsure if the deceased had a life insurance policy then you will need to either ask other family members, the person in charge of the affairs or you may have to resort to calling local life insurance companies.
Once the agent’s been notified of the death they will have paperwork that has to be filled out before they can release the funds. The beneficiary can but doesn’t have to fill out the paperwork. However the beneficiary will need to go to the life insurance company to not only validate the claim but to be able to receive any initial funds that are released.
Next you will need to locate and collect the certificate of death. In most cases you can get the death certificate right from the coroner’s office. You may be able to get it from the funeral director if the body has already been sent to the funeral home. After you’ve got the paper you will need to make copies of it. Most insurance companies will take a copy of the certificate of death as proof. You should note that you don’t want to accidentally send out the original copy.
After you’ve returned the paperwork you will want to know how the policy is going to be paid out. Each policy and company is different. Some companies will release one giant payment while others will spread it out as it’s easier on the company. If the company has the policy set up to be paid out over time you may need to try to negotiate an initial lump sum if the burial costs are higher than what the policy is going to give in the first payment. After you’ve done everything the company should distribute a payment in the first week which is when most funerals take place. However if there’s a delay in the process you may need to contact the company to find out what the problem is.
Graham McKenzie is the syndication coordinator a leading South African Insurance information portal, which amongst others specialises in Household Insurance .
